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Looking for answers? Dive into our Help Center for a wealth of articles that address common questions and provide valuable insights.

Help Center

Contact Number

Text-Only Support: +63 (906) 711-6499

Feel free to chat with us on Viber, WhatsApp, Line, or SMS for any assistance you need. We’re here to help! Please note that we’re available for text/chat support only – we’re unable to take calls at this time.

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Order Concern

You may track your parcels here: DHL Express | J&T Express | LBC Express
Read this article if your DHL parcel status is stuck to “shipment information received” or “shipment label generated, but not yet handed over to DHL”.

Maximum file size: 134.22MB

Product Question

Maximum file size: 134.22MB

Skincare Assistance

Fitzpatrick

Maximum file size: 134.22MB

You can upload a photo of the area of concern to facilitate a thorough assessment. Please rest assured that your privacy is of utmost importance to us. All information and photos provided will remain strictly confidential and will be permanently deleted after assessment.

Reseller Concerns

Maximum file size: 134.22MB

Other Concerns

Maximum file size: 134.22MB

Offline Payment

Payment Method
Please review your transaction receipt. If we need to collect your payment at the remittance center, please ensure the recipient’s name is  First Name: HARNY PAZ    Middle Name: S.    Last Name: TORRES . If it’s not correct, contact the remittance center to fix it, so we can process your payment smoothly.
Sender Name (as indicated in the transaction receipt)
Sender Name (as indicated in the transaction receipt)
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Type currency and amount (e.g., $100.00, Php100.00)

Maximum file size: 134.22MB

Upload a clear copy/screenshot of your deposit slip/transaction receipt. For money remittances, ensure sender's name, control number and amount are clearly visible to prevent delays.